It is easy to see why there is a necessity to keep on top of evolving technologies. As librarians we need to be aware of technological advancements if we are to effectively serve the public. Increasingly more reference questions are answered through the accessibility of Web 2.0 technologies. Even in the Genealogy/Local History/Archives research unit, which handles in-depth research questions, we are daily helping patrons gain access to the Internet and reference databases on their laptops.
I think the technology skill level in the entire library would benefit from a series of Web 2.0 classes. The library digital resources manager could teach a series of classes using North Texas 23 or develop a Web 2.0 program to increase knowledge and skill levels. Just as computers are a part of our world so are new technologies. To uphold a degree of professionalism and efficiently and successfully respond to patron needs librarians must be willing to adapt.
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